The most common problem that people face is usually something that consumes an excess of time and this is not because a particular task is long and annoying rather it is because of frequent maneuvering of pages. The issues it causes leads to frequently increased delays to certain responses. Well, with our solution we offer a sure-shot way to fix that!
The Aim
We aim to ease up the process of replying to your fellow fans or fellow admirers or potential clients. There are multiple ways to solve this however this is where we at Saasly come into play. We created an application that eases up the process with the help of the Freshdesk. Apart from that we also want to ensure there is efficiency and productivity in the entire process and tasks.
The breakthrough
Our product helps provide solutions for those individuals who find it hard to reply to varying comments and reviews. The Freshdesk application creates a ticket for every Review and or comment from 3 platforms, namely; Youtube, Playstore, and Google My Business.
The interesting part is that this prevents the time taken to move from one page to another to reply to various platforms.
Then the reply that is being sent in the Freshdesk solution will be directly displayed to the respective platforms. The best part of google my business is that it has no restriction on location count and gives a weekly summary of all the tickets produced.
Apart from that it also shortlists the required reviews and removes the unnecessary ones while also sending an email reminder if any comment has not been responded to.
When it comes to the case of play store and youtube both function in similar ways their reviews and comments are generated in the form of tickets as mentioned above and they have set time intervals and the replies can be sent via Freshdesk itself.https://saasly.in/partners/freshworks