Social media changed the way businesses promote themselves and interact with their customers. It has become a very important tool in every marketing department out there. When interacting with your customers, you don’t just post news regarding your products and answer your clients’ questions. All actions you initiate should be carefully planned and it should represent a step of your social media strategy. With the right attack plan, your social media engagement should be boosted drastically and you should see an increase in revenues.
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